We Provide Emergency Shelter & Supportive Services for Families Experiencing Homelessness
We offer help for families consisting of:
- 2 parents with child(ren)
- Single parents with child(ren)—mom or dad
- Guardians with child(ren)
- Pregnant women with or without child(ren)
Guidelines for admission:
- Complete initial assessment with Case Manager
- No substance abuse
- No untreated mental health issues
- No active domestic violence
All Family Promise of WNY guests receive:
- Safe, home-like environment where your family can stay together during the crisis of homelessness
- Intensive case management to assist you in finding housing, employment, and other benefits to get started on the path toward stability
- Overnight accommodations at a local congregation
- Meals throughout the day
- Linkage with needed social and educational services
- Access to our Day Center with internet, guest phone, kitchen, laundry, and private bathroom
We accept families regardless of race, religion, age, or sexual orientation.
Families must be capable of participating in a family environment supervised by volunteers.
Families are accepted into the program during regular business hours. After hours or on
weekends, please leave us a message and we will get back to you as soon as possible.
If you are a family that needs services or know a family in crisis, please call our Family
Promise Case Manager at 821-9100.
Family Promise of WNY Client Brochure
Making a difference. One family at a time.
“When I first came to Buffalo I had nowhere to go. Thanks to Family Promise of WNY me and
my son had a place to stay while we looked for a home. The staff was very helpful
and never gave up until I found a place to live.
I would just like to say thank you Family Promise of WNY for everything that you have done
for me and my son.”
Former Guest Family of Family Promise of WNY
“My family and I lost our home and
had no one to turn to and nowhere to go.
Family Promise of WNY was especially helpful
during our stay. They never made us feel
homeless, just temporarily displaced.
We’re now in our own home and we still have
the friendship and support of Family Promise.
Family Promise is more than a name, it’s a
promise to help your family.”
Former Guest Family of Family Promise of WNY